Modern Slavery Statement
Modern Slavery Statement for Cleaners St John's Wood
Cleaners St John's Wood is committed to conducting all aspects of its operations in an ethical, responsible, and transparent manner. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and exploitation within our own operations and our supply chains. We recognise that the cleaning and facilities sector can be vulnerable to labour abuses, and we are determined to play a proactive role in identifying, preventing, and addressing any such risks.
Our Zero-Tolerance Policy
We operate a strict zero-tolerance policy towards modern slavery and human trafficking. This commitment applies to all individuals working for or on behalf of Cleaners St John's Wood at every level, including employees, agency workers, contractors, and suppliers. No form of forced, bonded, or involuntary labour is acceptable, and we forbid any practice that restricts freedom of movement, withholds personal documents, or requires payment of recruitment fees as a condition of employment.
All employment with Cleaners St John's Wood is voluntary. Workers are free to leave their employment after reasonable notice in line with their contracts. We ensure that all staff receive clear written terms and conditions, including details of pay, hours, and benefits, and that wages are paid in line with legal requirements and industry standards.
Responsible Recruitment and Employment Practices
We are committed to fair recruitment that respects the rights and dignity of every individual. We verify the identity and right to work of all staff and do not tolerate any falsification of documents or coercion in the recruitment process. Recruitment agencies and labour providers engaged by Cleaners St John's Wood are required to confirm that they operate in compliance with modern slavery and human trafficking laws and that they do not charge workers for finding or securing work.
We promote a culture where respect, equality, and inclusion are central to how we manage and support our workforce. Managers are expected to lead by example and to uphold our standards at all times, including ensuring that working hours are reasonable, health and safety rules are followed, and all workers are treated with dignity.
Supplier Standards and Audits
Our responsibility extends beyond our direct workforce to the suppliers and contractors who support our cleaning services. We expect all suppliers to commit to ethical labour practices that are consistent with our own values. As part of our supplier due diligence, we assess the risk of modern slavery in our supply chain and prioritise higher-risk categories for closer review.
We conduct supplier audits and reviews, which may include requesting written confirmations of compliance, reviewing relevant policies and procedures, and, where appropriate, on-site visits or remote assessments. Where we identify concerns or non-compliance, we work collaboratively with suppliers to address them through corrective action plans. If a supplier is unwilling or unable to meet our standards within a reasonable timeframe, we reserve the right to reconsider or terminate the business relationship.
Reporting Concerns and Whistleblowing Channels
We encourage a culture of openness where staff, suppliers, and other stakeholders feel able to raise concerns about potential modern slavery, exploitation, or unethical behaviour without fear of retaliation. Concerns can be raised directly with line managers, senior management, or through internal whistleblowing channels made available to workers. All reports are treated seriously and investigated promptly and sensitively.
Where appropriate, we will involve external authorities or specialists to support investigations and to ensure that any victims of exploitation are protected and supported. Retaliation against any person who raises a genuine concern is strictly prohibited and will be treated as a disciplinary matter.
Training, Awareness, and Continuous Improvement
We recognise that awareness and understanding are essential to preventing modern slavery. Cleaners St John's Wood provides relevant staff, particularly those involved in recruitment, procurement, and management, with information and guidance on identifying signs of modern slavery and on the correct procedures for escalation. We review our training and communication periodically to ensure it remains effective and relevant to our risk profile.
We also monitor developments in legislation, best practice, and industry guidance to strengthen our approach. Feedback from employees, clients, and suppliers is welcomed as part of our commitment to continuous improvement in ethical labour standards.
Governance and Annual Review
This Modern Slavery Statement is approved by the leadership of Cleaners St John's Wood and reflects our ongoing commitment to combatting modern slavery and human trafficking. We review this statement and our associated policies at least once a year, or more frequently if required by changes in law, business operations, or identified risks.
The annual review considers our audit findings, reported concerns, corrective actions, and changes within our supply chain. Where necessary, we update our processes, contracts, and training to ensure that our zero-tolerance stance on modern slavery is effectively implemented and maintained across all areas of our business.